Policies

• Minimum service charge: $49

• Service for Mini Vans, Executive Class Mini Buses, or Party Buses: If you are interested in any of our Mini Vans, Executive Class Mini Buses, or Party Buses, you must give us a call at +1-734-277-6554 so we can accommodate your transportation needs appropriately.

• Hourly booking rates: $59/hour (2 hour minimum for our sedans). Service area includes all of Metropolitan Detroit including Wayne, Oakland, Macomb, Washtenaw, and Livingston counties.

• Waiting charges: $15/15 minutes. Wait charges do not begin until 20 minutes past scheduled pick up time.

• Fuel Surcharge: $3 to $10 will be charged on every fare.

• Round trip waiting charges: $49/hour. The first hour of a round trip run is free.

• International Airport pickups: Due to immigration delays related to International flights, there is an additional $20 charge for the extended wait.

• Terminal to Terminal: $12 Stop over: $12 additional. A stop over is considered to be a stop between the point of pickup and the final destination, and no more than 15 minutes in duration.

• Metropolitan Airport Cars Airport Service is not responsible for:

– Delays or the termination of service due to severe weather conditions or natural disasters.

– Delays or the termination of service due to the mechanical breakdown of the vehicle.

– Articles left in the vehicle.

– Any type of damage or loss

– Any fraudulent actions through your form of payment (Example: Your card was stolen and used for our service.)

• 20% gratuity is mandatory for the Chauffeur and will be added to the fare for all services. 

• Extended stop: $25 An extended stop is a stop which takes you out of reasonable travel from pickup to drop off, and shall not exceed 45 minutes.

• Car seat: $12 additional. 24 hour advance notice required. Please specify the type of car seat needed.

• No show charges: Please DO NOT leave your scheduled pick up place/baggage claim area before you call us in order to avoid a NO SHOW charge. Full fare is charged on NO SHOWS.

• Cancellations: Cancellations made prior to 12 hours before the scheduled pick up time are accepted without penalty. Cancellations made within 6 hours of departure are subject to the full service charge.

• Service Terminations: The driver may terminate trip services due to inappropriate behavior of the passengers. A full service charge will apply.

• Airport pick ups: $10 additional (for parking) 

• Alcohol and drug consumption in the vehicle is prohibited by law:

– Any charges brought about as a result of this is the responsibility of the customer.

– Vehicles cannot be overloaded beyond seating capacity.

– Luggage cannot be placed on the passenger seats. 

– Policies and rates are subject to change without prior notice.